Privacy Policy

You may opt in to receive text messages from AOAP Operations LLC by checking the SMS consent box on an intake form on our website at corporate.aoapark.com, or by texting us directly at +1 (888) 660-4620. The consent box is never pre-checked, and it is never required in order to submit a form, request information, book a planning call, or make a purchase. Consent to receive text messages is not a condition of any purchase.

If you have consented to receive text messages from AOAP Operations LLC, you may receive messages about your inquiry, your event, scheduling and appointment reminders, follow-ups from our planning team, and occasional promotional offers.

Example: Hello! Thank you for contacting America's Outdoor Adventure Park. How can we help you? Reply STOP to opt out at any time. Reply HELP for help. Message and data rates may apply.

Message frequency varies depending on your interactions with us. You may receive messages related to your inquiry, your reservation, appointment reminders, and occasional promotional offers.

Message and data rates may apply. Many carriers charge a fee for each message sent or received, and those charges vary depending on your carrier and your plan, and on whether messages are sent domestically or internationally. We are not responsible for charges billed to you by your carrier.

You may opt out at any time by replying STOP to any message you receive from us. Once you opt out, we will send one confirmation message and then no further marketing or promotional text messages will be sent. You may opt back in at any time by replying START.

Reply HELP to any message for assistance, or contact us at +1 (888) 660-4620 (Monday to Saturday, 8:00 am to 7:00 pm Central) or info@aoapark.com.

Mobile carriers are not liable for delayed or undelivered messages. Message delivery depends on effective transmission by your wireless carrier and is not guaranteed. Supported carriers may change without notice.

You must be at least 18 years old to consent to receive text messages from us.

Your name, business email address, phone number, and, where you choose to provide it, your postal address.

Your job title or role, your employer or company name, and publicly available business information about your company that we or our service providers may associate with your work email domain in order to prepare for your planning call.

Details you give us about the event you are considering, including approximate group size, preferred dates and length of stay, goals for the event, who else is involved in approving it, and any budget range you choose to share.

Records of your communications with us by phone, email, and text message, along with a record of whether you gave SMS consent, when you gave it, and the form or page on which you gave it. We keep these records so that we can honor your preferences and demonstrate compliance with messaging regulations.

If you go on to reserve an event, we collect the information needed to administer that reservation, including billing contact details and records of the products and services purchased. Payment card details are handled by our payment processor and are not stored on our systems.

IP address, device and browser type, operating system, referring pages, pages visited including clicks and time on page, and other standard log information. This may include approximate location, such as city, state, country, and ZIP code, derived from your IP address.

Conclusions we draw from the above, such as whether your event appears to be a fit for our property and what information would be most useful to send you.

Most of what we hold comes from you: from the forms you fill in on this website, from your planning call, and from your emails, phone calls, and text messages with our team. You may also provide information through an agent authorized to act on your behalf, such as an executive assistant or chief of staff.

We collect device and usage information automatically from your activity on the site, starting when you first arrive, using cookies and similar technologies described below.

We may supplement what you give us with publicly available or commercially available business information, such as your company's registered name, industry, and approximate size, so that we can prepare properly for your call. We do not use these providers to obtain personal information about your private life.

We use vendors that process information on our behalf and under contract, and only for the purposes we specify. These include our website and application hosting provider, our database provider, our customer relationship management and messaging platform, our email delivery provider, our SMS messaging provider and the mobile carriers that deliver messages, our calendar and scheduling tools, our payment processor, and our analytics providers.

We may disclose information where we believe in good faith that it is required by law, subpoena, or other legal process, or where necessary to protect the rights, property, or safety of AOAP Operations LLC, our guests, our staff, or the public.

If we are involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction. We will require the recipient to honor the commitments in this policy, and we will notify you of any material change.

We maintain reasonable and appropriate administrative, technical, and physical safeguards designed to protect Personal Information against unauthorized access, use, alteration, disclosure, and destruction. These safeguards include transmitting data over encrypted connections using HTTPS and TLS, encrypting stored data at rest, holding Personal Information in access-controlled systems that require authentication, limiting employee and contractor access on a need-to-know basis, logging access to our systems, and reviewing the security practices of the service providers who process information on our behalf.

Phone numbers and SMS consent records collected through this website are stored in access-restricted systems and are used only for the purposes described in the SMS Terms and Consent section above. They are not sold, rented, or shared with third parties for marketing or promotional purposes.

Payment card details are collected and processed by a PCI-compliant third-party payment processor. We do not store full payment card numbers on our systems.

We retain Personal Information for as long as necessary to provide our services, maintain our business records, comply with our legal obligations, resolve disputes, and enforce our agreements. SMS consent and opt-out records are kept for as long as required by applicable messaging regulations, even after you opt out, so that we can continue to honor your choice. When information is no longer needed, we take steps to delete or de-identify it.

No method of transmission over the internet and no method of electronic storage is completely secure. While we work to protect your Personal Information, we cannot guarantee absolute security.

If we become aware of a security incident affecting your Personal Information, we will notify you and any applicable regulators as required by law.

To ask about our security practices, contact us at info@aoapark.com or +1 (888) 660-4620.

Reply STOP to any text message from us. You may also email or call us using the details above and ask us to remove your number.

Use the unsubscribe link in the footer of any marketing email, or email us and ask to be removed. We may still send you transactional messages about an event you have booked.

You may ask us what Personal Information we hold about you, ask us to correct anything that is inaccurate or out of date, and ask us to delete it. Email info@aoapark.com with your request. We will respond within the time required by applicable law and may need to verify your identity first. We may retain information we are legally required to keep, such as SMS opt-out records and transaction records.

We do not sell Personal Information and we do not share it for cross-context behavioral advertising in exchange for anything of value. If that ever changes, we will update this policy and provide a clear opt-out mechanism before doing so.

You can refuse or delete cookies through your browser settings, and you can use browser or extension controls such as Global Privacy Control to signal your preferences. Some features of the site may not work properly if you disable cookies.

We will not deny you service, charge you a different price, or give you a lower quality of service because you exercised any of these rights.

Cookies are small data files exchanged between your browser and a website and stored on your device. They help us remember your preferences, understand which pages are useful, and provide a consistent experience. Most browsers let you adjust your settings to decline or delete cookies, though doing so may degrade your experience.

Clear GIFs, pixel tags, and web beacons are typically 1-pixel transparent images placed on a page, in an email, or in another trackable source. They help us recognize returning visitors, assess traffic patterns, and measure campaign engagement.

First-party cookies are set by the domain you are visiting and let us collect analytics data and remember your preferences. Third-party cookies are set by other domains and may be used for analytics, retargeting, and ad delivery.

Essential cookies are technically necessary for the site to work, including session management and security. These cannot be disabled. Performance and functionality cookies improve the experience but are not required for basic use; without them, features such as embedded video or interactive elements may be unavailable. Analytics cookies tell us how the site is used in aggregate. Advertising cookies help us measure our campaigns and avoid showing you the same ad repeatedly.

We use Google Tag Manager and Google Analytics to understand site usage, and we may use advertising and conversion tracking tools provided by Google and Meta to measure the performance of our campaigns. These providers may set their own cookies and receive information about your visit, including your IP address and the pages you viewed, subject to their own privacy policies.